1. Is Dell adapting the "pull" or "push" processes, or a combi- nation of the two, in its supply chain demand forecasting?/n2. Briefly describe the major characteristics of forecasts in sup-

ply chain management./n9. What information do the MSE, MAD, and MAPE provide to a manager? How can the manager use this information?/n10. What information do the bias and TS provide to a manager? How can the manager use this information?