1. OVERVIEW The overview is a 5-7 sentence paragraph that establishes the context in which any analysis or decision must be made for the case in question. This section of the

report indicates to the reader that the analyst (You) understands the circumstances of the organization's dilemma. The writer must identify the key people involved, most critical event or events that have happened and the situation that has resulted. Finally, the writer must detail the apparent decision (s) that must be made. Note: This is not an introduction and absolutely no conclusions are drawn at this point. The writer is merely explaining what he or she perceives is the present situation. This is extremely important as the writer establishes his or her credibility immediately with the reader to the extent that one demonstrates one's depth of understanding./nCase overview:10% -L 150/ Standards 1. How would you describe the company? Provide information about the scenario, location and type of business. 2. What products or services does the company offer and who are the primary customers? 3. What is the competitive advantage? State and explain what makes the company unique or better than the competition? 4. What is the current situation like and how do you know that 5. What is the current decision that the company is facing? 1 T1.