3/12/24, 6:06 PM Listen LDRS 0530 Leading Organizational Change LDRS 0530 | Improvement Project Charter Improvement Project Charter (20%) Purpose The purpose of this assignment is to identify an opportunity

for process improvement at your workplace, or another organization that you are familiar with, and develop a charter to analyze and implement using the Lean Six Sigma (LSS) problem-solving methodology. The second part of the assignment is to draft a cover "email" to the leader of the area for approval to launch your project. How to Proceed 1. Complete the assigned reading, and watch the assigned videos for Unit 5. 2. Choose a process that you believe could be improved in your organization, or another organization that you are familiar with. Start by thinking about the 8 types of lean waste. Examples with non-value added steps or waste could include: manual entry of information that is slow and prone to error, processes that include long wait times, or excessive motion (running around to get what you need). 3. Create a project charter to document what project you have selected and what you want to accomplish. A charter template can be found here. Other formats will be accepted, provided they cover as a minimum, all of the sections in the provided template. 4. Draft a cover "email" for approval to launch your project - your call for action, and why you propose to follow the LSS methodology. Your email should be a maximum of 3 paragraphs and should be as concise as possible. 5. Submit your assignment through the dropbox in UM Learn. Grading You will be assessed in accordance with following rubric: 16-20% 12-15% 6-11% 0-5% https://universityofmanitoba.desire2learn.com/content/enforced 3/565360-63302.202410/Content/assignments/Improvement Project Charter.html 1/2 3/12/24, 6:06 PM LDRS 0530 | Improvement Project Charter Excellent understanding demonstrated through creative application of improvement/ LSS concepts. Compelling call to action. Plan contains only minor spelling and grammar errors. Good understanding of the methodology. Simple application of concepts demonstrated through chartering, but detailed enough to initiate action. Some grammar and spelling errors. Marginal awareness of and inconsistent application of concepts and methodology. Weak descriptions and/or objectives. Some major spelling and grammar errors detract from understanding. No awareness of the concepts or methodology is demonstrated. Work is difficult to understand, not implementable, or largely incomplete. Extended Education University of Manitoba https://universityofmanitoba.desire2learn.com/content/enforced 3/565360-63302.202410/Content/assignments/Improvement Project Charter.html 2/2/n Instructions Need to write an email of 2 paragraph need this whole work in 1000 words Reading: Meyerson, D. (2011) Radical Change, The Quiet Way. In HBRs 10 Must Reads: On Change Management (pp. 59-77) George, M., Rowlands, D., & Kastle, B. (2003). What is Lean Six Sigma? Watch: Meals Per Hour What is Lean Six Sigma? Bob Chapman, Keynote Highlights -Truly Human Leadership Optional: LEI's Lean Transformation Framework Animated some useful links : 1- https://www.youtube.com/watch?v=EedMmMedj3M 2 https://www.youtube.com/watch?v=PHOppLiEG00 - 3 https://www.youtube.com/watch?v=VTZ8yV0rYMM&list=PLhr-OrB37J- OiZA5lLFExypVTpJyJraLs&index=6 4- https://www.youtube.com/watch?v=EedMmMedj3M 5- https://www.youtube.com/watch?v=EedMmMedj3M 6- https://www.youtube.com/watch?v=PHOppLiEG00/n Basic Project Charter Template Date: Team: Project Name: 1. Project Background: Provide a brief overview description of the issue to be analyzed. 2. Business Case: Responds to the key questions 'Why this problem?" "Why now?" What is the impact of the current level of performance on the business? What are the expected benefits of improved performance? 3. Project Objective: A formal statement incorporating an identified process, a progress measure, a direction for the measure, a target for the measure and a deadline for achieving the target. [Formal statement of objective] Progress measures will be: 1) 2) Targets for the measure will be: 1) 2) Deadline to achieve the target will be 4. Scope/Boundaries: Defines “What is in scope?" and "What is out of scope?" Some examples include: the first and last steps of the process, customers, products, locations, shifts, etc. In scope: Out of scope: Page 1 5. Milestones/Schedule: major checkpoints and milestones (i.e. Charter complete, process characterized and analyzed, Improvement Planned (P), Plan Tested (D), Results Checked/Studied (S/C), Improvements Standardized with Conclusions (A)). Date Milestone achieved Individuals involved 6. Players: Team members and roles, key stakeholders (Champion), etc. Role Project Champion Team Member(s) Subject Matter Expert(s) Stakeholder(s) Name Responsibility 7. Resource Estimates: People, capital and expenses required. Is there a budget? Budget for team time, etc. ✗Key project risks Plan to mitigate risk Page 2