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Description • As the owner of a small restaurant, you've received complaints about food and service quality, which you've traced back to employees not following proper hygiene and food preparation procedures. To address this, you're writing a memo reminding all employees of the correct procedures, emphasizing the importance of high- quality food and service, and encouraging employees to take their roles seriously to provide a better experience for customers. The memo aims to be clear and direct while emphasizing the significance of the issue.

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