professionals are often asked to research important issues and make a
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Professionals are often asked to research important issues and make a recommendation or
advocate for a cause that is essential to the organization's mission. The first step in this process
is to research the background of an issue, particularly one with multiple points of view, and
form a thesis, a statement about how you view the issue. Once you form a viewpoint, you then
must defend/argue your point of view. If there is potentially strong opinions (think about
writing a position paper on abortion and you will have an idea about strong opinions on
multiple fronts), you will need to think about how to address these opposing viewpoints. One of
the sample links provided gives you examples and how you could structure this type of
argument. Even if you don't have leaders voicing strong opinions on an opposing side, it can be
helpful to consider what might detract someone from your position and address it. For
example, perhaps you advocate for a new communication program, but there are costs to a
cash-strapped organization that might find other uses for its funds or a free program that
requires time and you need to make the case for the importance/benefit of your position.
In its most basic form, a position paper is an articulate argument for your point of view. You will
provide research and be able to defend your viewpoint on a communication issue you believe is
important.
There isn't just one way to write a good position paper, and while the academic structure
assumes you have strong opposing viewpoints (think politics), you may have less opposition and
instead have more space in your paper to advocate for how your position could be enacted (see
examples with recommendation sections.)
For the two position papers you will write, you will need to pick two different communication
topics to write a position paper on. Ideally, these topics should have multiple ways to approach
them. For example, you might write a position paper on the need for all companies, regardless
of the culture, to communicate guidelines for how remote workers communicate. In this paper,
you might address several aspects:
Hesitancy to set guidelines, especially for organizations with a relaxed culture
Address reasons people might oppose this position
Identify the need for these guidelines
1 Cite studies, including possibly case studies, to support your thesis
Offer recommendations for what these guidelines should include and how they should be
communicated
(Note: I'm not advocating for the above position, but I want to offer you an example and give
you some aspects to include in your paper.)
You will have the opportunity to write about two different topics. Your final paper for each
topic should be no less than 12 full pages, not including citations, title page, etc. This paper
should rely heavily on sources to support your view; remember, I will know your view from
reading the paper so there is no need to write: I believe...and then argue a personal viewpoint.
The paper you are working on now is position paper 1. This is based on the topic you proposed
for your proposal. The next step is to begin your research because this needs to be a well-
researched paper, which should be 12 full pages. More details are available in the Canvas
assignment called Position Paper
After you finish with your 12 pages paper, create a slide of the summary of your paper.
You can produce your slides in several different ways--as a screen capture that records your
voice with visuals (i.e. PowerPoint/Prezi) or with you standing next to a screen and someone
recording your presentation.
I will be looking for the following as part of your presentation:
Are you knowledgeable about your subject?
Do you appear prepared? (Note- You will want to rehearse or record more than one take.)
Do you address the material requested on the slides (info below)?
Does your presentation appear professional and free of errors?
2 You will need to include the following:
Title Slide
Your paper's title, your name, graphic element if appropriate
Slide 2
Introduce your topic
Slide 3
Explain why the topic is important
You should use evidence from your research here.
Slide 4
Introduce your point of view/thesis
Provide some interesting details about what you found that supports this (Note--you will not be
able to tell us about your entire paper here.)
Slide 5
Opposing viewpoint- you may briefly indicate opposing views and refute them (if you have not
already addressed it--avoid repeating your points)
Next Slide- Implications & Conclusion
How will this impact businesses/organizations in the future? Can you predict any future changes
based on your research? Finally, conclude by reminding the audience of your position and ask
for questions/comments.
Topic that you're going to be working on:
Al in Workplace Communication: Lack of Emotions
A.I. The New York Times.
3 The use of Al in workplace communication, such as email correspondence and contract
formatting, is a growing concern. An issue highlighted is the absence of emotional expression
typical in human interactions when ChatGPT manages work communication. This raises worries
that an increased reliance on Al in communication tasks may undermine genuine human
relationships and understanding. There's a risk that excessive dependence on Al might erode
human touch and emotional skills essential for effective workplace interactions. As the nature
of the workplace evolves, the debate on whether Al should replace or complement human
communication methods becomes increasingly significant. Balancing the benefits of efficiency
with the drawbacks of emotional disconnect in communication poses a challenge. Exploring
potential solutions to maintain a balance between efficiency and emotional intelligence in Al-
mediated communication is essential.
False Information: Risks and Rewards
A.I. The New York Times.
The use of Al, exemplified by Al-powered tools like Ask AT&T, holds the promise of enhanced
efficiency in simplifying code-related tasks and streamlining job responsibilities. However, the
article emphasizes the need for careful consideration due to potential issues such as the
dissemination of false information, adverse reactions, and data breaches. Responsible use of
creative Al in the workplace necessitates the establishment of clear rules and safety measures.
The growing prevalence of generative Al prompts reflection on whether the gains in
productivity outweigh the risks associated with misinformation and security vulnerabilities.
Investigating optimal strategies for leveraging Al to benefit business operations while mitigating
potential risks is a crucial aspect of navigating the evolving landscape of Al integration in the
workplace.
Human Replacement Concerns
Wall Street Journal.
The complete replacement of human roles, especially in content creation within marketing and
communication, is an unlikely outcome of Al advancement. While Al, such as ChatGPT, can
generate coherent text, it lacks the intricate knowledge, creativity, and strategic thinking
4 inherent in human contributions. Emphasizing the importance of retaining the original purpose
of business communication, Rosen cautions against viewing Al as a comprehensive solution for
skilled human workers. Recognizing the potential for simplified processes and cost reduction, he
underscores the fallacy of believing that Al can entirely supplant human roles in business
communication. Although Al can generate understandable text, its current limitations include
an inability to comprehend complex ideas or strategize like humans. While acknowledging the
benefits of Al, a cautious approach is advocated, highlighting the irreplaceable value of human
understanding and creativity. At least for now, Al is seen as a tool to augment, rather than
completely replace, human involvement in communication processes.
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