Report Due: Dec. 17, 2023, 11:59pm Reading: ● IT110-IT Problem Solving Project #03 - Analyzing Customer and Shopper Data Instructions: Fogler, LeBlanc, Rizzo: Chapters 1-2 ● With your fellow group

members, go on www.amazon.com and choose a product category that is not too general. For example... "kitchen appliances" would be too general of a category... O o whereas something like "coffee machines" or "blenders" would be just right, and... o categories like "percolators" or "immersion blenders" might actually be too specific! Your chosen product category should also be a fairly popular one where you could reasonably expect that many, many customers will have made purchases. • Within that category, you and your fellow group members should collectively decide upon three products from that categories, where each product has at least 3000 reviews. To do this, you may wish to install a browser add-on/extension that sorts Amazon.com results by number of reviews. For any product... O o Some (but mostly likely not all) of those reviews will be designated as "helpful" by a number of Amazon.com users. o Some reviews will have a higher "helpful" score than others; in other O words, more users designated those reviews as "helpful". Users may find both praising and criticizing reviews to be "helpful". O o Some reviews may have comments -- from the product's seller, other buyers, and other users in general. O With your other group members: Examine the products' reviews in order to determine what features and factors contribute to a user deciding that a product review is "helpful". More specifically, I will expect you and your group members to have done at least the following for each product... O O Looked at the product's reviews as a whole. Consider things like: ■ ■ The product's ratings: average rating, number of ratings, percentage of 1/2/3/4/5-star ratings, etc. ■ How many reviews are considered helpful by anyone at all? How many reviews are considered helpful by many users? By just a moderate number of users? By merely a small or insignificant number of users? Start to look at some of the individual reviews themselves. What are you observing? What are the main questions on your mind? What characterizes the most helpful reviews and distinguishes them from the rest? NOTE: You really should not attempt to look at all reviews! It will take way too long. Instead, choose a small sample from the larger set of reviews -- most helpful reviews, moderately helpful, minimally helpful, no "helpful" ratings, etc. Be prepared to discuss your how you chose said samples. o Consider review characteristics on many levels: Content O ■ Grammar, spelling, punctuation, and other aspects of writing quality ■ Language/word choice ■ Formatting/readability Tone and attitude Specificity and level of detail What else? See what patterns you are able to observe and discern! Do you see these patterns predictably replicated in other reviews (of similar levels of "helpful"). Why or why not? Write-Up: Your write-up of this project will take the form of a lab report, which you will submit as a plain-text file. When I grade your lab report, I will do so with the understanding that you have been provided with the lab report specifications page - - linked here and on the course webpage, as well -- which provides much more detail about how to write lab reports eloquently and insightfully! The lab report will consist of two components: 1. Your dated logs of the entire process, from start to finish 2. Your answers to the discussion questions. Discussion Questions: TBA Project #04 Pre-Submission Checklist: Check Your project file has this exact title: report_03.txt report_03. txt is located in your it110/reports directory YES NO report_03.txt is a plain-text file: Character encoding is ASCII or Latin-1/ISO-8859-1 Uses proper Unix-style line endings Lines are no more than 80 characters long All discussion questions have been answered at the end Work has been proofread for spelling, grammar, and punctuation Work has been formatted properly and neatly Any works consulted have been cited. Any direct quotations have been explicitly quoted and cited.