The CEO has hired a new Chief Supply Chain Officer to help leverage optimal value out

of the supply chain. The CSCO has been given a mandate from the leadership team to

take a relatively free hand in restructuring the internal supply chain organization to

improve performance and deliver immediate financial results.

The CSCO, a University of Tennessee graduate and member of the UT Global Supply

Chain Advisory Board, has commissioned your team to conduct an audit of existing

conditions and suggest initiatives to help drive immediate change through the supply

chain organization. Given your vast expertise in supply chain strategy after having now

spent 2.5 weeks in a core course on Introduction to Supply Chain Management, your

task is to develop solutions to the following tasks:

1) Identify an optimal organizational structure, including the key functional elements

that should reside in the Integrated Supply Chain organization (ISCO);

2) Recommend sets of key performance indicators (KPIs) that you would use to guide

the operations of each of the main functional groups that you include in the ISCO;

3) Recommend an over-arching set of KPIs to guide the overall ISCO and the functional

leads;

4) Identify 3 major initiatives that the CSCO should pursue in year 1 to achieve the

performance goals mandated by the CEO. Provide some detail (for supply chain

managers with at least 2.5 weeks of classroom knowledge of SCM!!) regarding the

specific operational activities included in each of these initiatives. HINT: Look at

the financials. What are the 3 FINANCIAL LEVERS through which SCM impacts

financial performance? Those MIGHT be your keys to this answer.

5) Present a best/worst/most likely case scenario of total financial impact of these

initiatives using the Strategic Profit Model.