Read pages 3-16 in Theoretical Approaches to and Sociocultural Perspectives in Crisis
Communication by Pratt.
Download Theories Pratt.pdf Also read the following article in Forbes: Three Challenges and
Corresponding Opportunities for Managing Crisis Communications Links to an external site..
According to the Forbes article, "preparation plays a crucial role in crisis management. Playing out
likely crisis scenarios, studying past responses to crises and outlining a chain of command are all
effective ways to prepare your organization for crises."
Assume you have been asked to update this article to include a discussion of the importance of
theory. Thus the sentence from above would read: "Playing out likely crisis scenarios, studying past
responses to crises, outlining a chain of command, and understanding the importance of theory, are
all effective ways to prepare your organization for crises."
Article link:
https://www.forbes.com/sites/forbescommunicationscouncil/2022/11/11/three-challenges-and-
corresponding-opportunities-for-managing-crisis-communications/?sh=d79431024982
Fig: 1