should they have taken? (5 pts)
2. What specific steps would you take to improve the company culture to focus on safety? (3 pts)
3. Did Boeing do a good job of communicating risk? How could they have improved? (3 pts)
4. Using the Capabilities Approach, how can you justify the risk of replacing aircraft in a fleet with
the Boeing 737 MAX (pre- and post-first crash)? (4 pts)
Fig: 1