customer locations. Three trucks can be loaded at the same time in the warehouse.
Loading time is exponential with a mean of 1 hour. Travel time to the customers is
also exponential with a mean of 1.5 hours. Unloading time is exponential with a mean
of 1.2 hours. Return time is also exponential with a mean of 1.4 hours. Loading and
unloading times can be changed by adding more workers. Determine the followings:
● State variables
● Decision variables
● System parameters.