Assessment Part 2:

Complete the following report with answers to the questions in the MS Word Document in

APA format. Double space your work and use Sans Serif font (Example: Arial 11-point;

Times New Roman 12-point font). You must include both a separate cover/Title Page and

Reference page.

Scenario: You are under consideration for hire by The ABC Company, a global

organization that has offices worldwide (Example: Peru, France, the United States, China

and Hungary...) to coordinate a team of IT employees to connect some of the individual

sites into one large WAN. They ask you to prepare a 2-3-page report on the steps you will

take to manage the global team and what you would do to ensure that each member of the

team understands the project.

You have been learning about ITIL management practices and you decide to utilize some of

the practices to coordinate the team. Your first task is to identify whether the team fully

understands the differences between LAN and WAN implementations and the operation of

transmission protocols, equipment and topologies./na. You give a brief introduction.

b. You decide to create a table to compare how the LAN and WAN differ in these

areas (transmission protocols, equipment, topologies and the relative performance of

each).

c. You provide a description of the functions of the active directory and how it supports

a network operating system (NOS).

d. You answer the question of whether it is necessary for a NOS to have the

functionality provided by a feature like Active directory and whether networks can

operate without this functionality.

e. You include the differences between a connection-oriented network and a

connectionless network with brief examples of each.

f. In addition to the technical considerations of the project, you also examine the

personnel implications of setting up a WAN on a global basis.

g. You address how you as a manager using the ITIL management practices can

determine and overcome the differences in culture, language and other barriers that

may be present when working internationally.

h. You conclude with the importance of considering the global needs of the team.

You review the document for errors and feel satisfied that you created a good report. You

addressed each aspect of the project. Your final step is to submit the report to the firm. If

your report is accepted, you will be hired as the General Manager in charge of global

operations.