Portfolio contents include the following ITEMS:
(1) Approximately 200 words to briefly introduce the company, your role in the game
and the purpose and importance of Operations Management & Supply Chain
Management
(2) Approximately 1600 written words considering the fundamentals of operations
management in a specific applied operational practice as related to a set of critical
questions drawn from the simulation modules 1, 2, 3, & 4 of the McGraw Hill
simulation game
(3) Approximately 200 words for Conclusions/ Recommendations
Note that the result of the game will not be used to determine your mark for Assessment 1; it
is pertinent though that the outcome is used to show that you have learned theoretical and
practical perspectives of operations management from the simulation experience.
You are advised to complete the game in Week 5. Please note that anything over 1600 words
is valid.
The report must include evaluation and reflection on the practical application of Operations
and People Management link with reference to the simulation game (modules 1, 2, 3 & 4) and
supported by findings from academic and practitioner literature. You must use reputable and
recognised sources to conduct your research and avoid using obscure websites./nDETAILED ASSESSMENT GUIDE AND STRUCTURE:
Introduction
• Introduce the company state the purpose and importance of Operations & Supply
Chain Management and your role in the game.
Section 1 -Written reflection on Operational Business & Strategic Decisions.
(Simulation Module 1)
• Using relevant theories/models, identify & discuss Operations Management in the
manufacturing context within the simulation game, and how strategic alignment with
operations can enhance performance and create a competitive advantage. Reflect on
the impact of your decisions on overall customer satisfaction (as seen within the
game). Use a screenshot with the financial history for simulation module 1.
Section 2 - Written Reflection on Supply Chain choices and Responsibilities.
(Simulation Module 2)
• Using relevant theories/models, discuss and evaluate the type of Suppliers'
Relationships and importance of Performance Objectives & Trade-offs. Reflect on the
impact of investing in Quality techniques in order to increase efficiency in
manufacturing and delivery of goods. Use a screenshot with the financial history for
simulation module 2./nSection 3 - Written Reflection on Forecasting and Contracts. (Simulation Module 3)
• Using relevant theories/techniques, discuss and evaluate the importance of accurate
Demand Forecasting & Responsible Bidding to pursue, and optimize their receiving,
production, and shipping departments accordingly. Reflect on the importance of
collaboration between marketing and operations functions. Use a screenshot with the
financial history for simulation module 3.
Section 4 - Written Reflection on Human Resources and Capacity Planning.
(Simulation Module 4)
• Using relevant theories/techniques, discuss and evaluate the importance of utilizing
both human and facility resources to meet capacity and quality challenge. Reflect on
capacity & performance management and their impact in increasing efficiency and
customer satisfaction. Use a screenshot with the financial history for simulation
module 4.
Conclusions/ Recommendations - Summarize your key findings from all attempts in all
modules in the simulation game and suggest actions for future trends in supply chain
management to achieve a sustainable competitive advantage through the use of digital
technologies.
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