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ASSESSMENT SUMMARY:

Portfolio contents include the following ITEMS:

(1) Approximately 200 words to briefly introduce the company, your role in the game

and the purpose and importance of Operations Management & Supply Chain

Management

(2) Approximately 1600 written words considering the fundamentals of operations

management in a specific applied operational practice as related to a set of critical

questions drawn from the simulation modules 1, 2, 3, & 4 of the McGraw Hill

simulation game

(3) Approximately 200 words for Conclusions/ Recommendations

Note that the result of the game will not be used to determine your mark for Assessment 1; it

is pertinent though that the outcome is used to show that you have learned theoretical and

practical perspectives of operations management from the simulation experience.

You are advised to complete the game in Week 5. Please note that anything over 1600 words

is valid.

The report must include evaluation and reflection on the practical application of Operations

and People Management link with reference to the simulation game (modules 1, 2, 3 & 4) and

supported by findings from academic and practitioner literature. You must use reputable and

recognised sources to conduct your research and avoid using obscure websites./nDETAILED ASSESSMENT GUIDE AND STRUCTURE:

Introduction

• Introduce the company state the purpose and importance of Operations & Supply

Chain Management and your role in the game.

Section 1 -Written reflection on Operational Business & Strategic Decisions.

(Simulation Module 1)

• Using relevant theories/models, identify & discuss Operations Management in the

manufacturing context within the simulation game, and how strategic alignment with

operations can enhance performance and create a competitive advantage. Reflect on

the impact of your decisions on overall customer satisfaction (as seen within the

game). Use a screenshot with the financial history for simulation module 1.

Section 2 - Written Reflection on Supply Chain choices and Responsibilities.

(Simulation Module 2)

• Using relevant theories/models, discuss and evaluate the type of Suppliers'

Relationships and importance of Performance Objectives & Trade-offs. Reflect on the

impact of investing in Quality techniques in order to increase efficiency in

manufacturing and delivery of goods. Use a screenshot with the financial history for

simulation module 2./nSection 3 - Written Reflection on Forecasting and Contracts. (Simulation Module 3)

• Using relevant theories/techniques, discuss and evaluate the importance of accurate

Demand Forecasting & Responsible Bidding to pursue, and optimize their receiving,

production, and shipping departments accordingly. Reflect on the importance of

collaboration between marketing and operations functions. Use a screenshot with the

financial history for simulation module 3.

Section 4 - Written Reflection on Human Resources and Capacity Planning.

(Simulation Module 4)

• Using relevant theories/techniques, discuss and evaluate the importance of utilizing

both human and facility resources to meet capacity and quality challenge. Reflect on

capacity & performance management and their impact in increasing efficiency and

customer satisfaction. Use a screenshot with the financial history for simulation

module 4.

Conclusions/ Recommendations - Summarize your key findings from all attempts in all

modules in the simulation game and suggest actions for future trends in supply chain

management to achieve a sustainable competitive advantage through the use of digital

technologies.

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