Service Level Agreement Requirement Recommendations
Overview
Once security requirements have been defined, an organization must have a way to ensure these requirements are satisfied. Security controls are safeguards or countermeasures implemented by
organizations to protect all types of assets (data, physical, personnel, etc.) from threats to confidentiality, integrity, or availability. Trade groups such as the Center for Internet Security (CIS), the
International Organization for Standardization (ISO), and the National Institute of Standards and Technology (NIST) provide collections of security controls intended to address critical areas of
cybersecurity concern; however, these guidelines provide different levels of detail, vary in prescriptiveness, and apply to different industries and organizational structures. Ultimately, it is up to each
organization to determine how to best implement security controls to meet an organization's expectations for asset protection. As such, the security practitioner's role centers around the selection,
design, implementation, and management of the policies, procedures, standards, and guidelines designed to implement these controls.
In the milestone assignment for this project, you examined employee training as a control measure to reduce the incidents and effects of social engineering. As you saw, training is a key method for
incorporating security best practices. However, it is not the only type of control measure relied on by cybersecurity professionals. In this project, you will incorporate instructor feedback on the
milestone as you envision a more comprehensive approach to security controls at an organization.
In this project, you will analyze requirements, select appropriate security controls, and specify methods to implement your selected controls to satisfy the requirements. You will demonstrate your
mastery of the following course competency:
• Design security controls and practices for humans in the system
Scenario
Your instructor will provide you with the specific scenario for this project in an announcement. This scenario places you in the role of a security consultant for an organization. The scenario will
include additional requirements related to the proposal you addressed in Projects One and Two. To complete this task, you will prepare service level agreement requirement recommendations for the
internal stakeholder board identifying an approach to meeting the requirements in the scenario.
Prompt
Prepare a brief that outlines the requirement recommendations for the service level agreement and describes your approach to meeting the requirements of the scenario. You must address the critical
elements listed below. The codes shown in brackets indicate the course competency to which each critical element is aligned.
I. Select two sub-controls that address the requirements of the scenario.
A. Control One: Justify how your selected control type (i.e., policy, standard, procedure, or guideline) and implementation will meet the requirements.
B. Control Two: Justify how your selected control type (i.e., policy, standard, procedure, or guideline) and implementation will meet the requirements.
II. Describe the necessity for a training program to address a specific social engineering threat.
III. Describe the expected outcomes of a training program that addresses the social engineering threat you identified in the previous critical element.
Fig: 1