describing a service delivery business and IT systems, based on a background of an
Australian federal government agency responsible for the delivery social welfare support for
citizens, i.e. the Department of Human Services¹.
The assignment is worth 35%, as individual-based activity.
The assignment will require students to apply modelling techniques taught through the
unit's business and enterprise architecture lectures:
• Business architecture in developing a characterisation of what an organisation does,
through business capability models, and high-level process value streams to further
detail business capabilities (lectures 2 and 3);
• Enterprise layered architecture, which translates business capabilities and value
streams into more detailed scenarios which are modelled as ArchiMate models
(lectures 4 and 5).
Scoping of Tasks & marks:
(1)
Business architecture: Marks: 14/35
The business architecture component will involve reading and analysing the
assignment brief (see below) and developing a multi-level business capability and
related value streams.
Students will be given the overall business capability map and asked to complete the
one of the business capabilities.
The capability will need a graphical model and textual description describing each
capability as described as part of it.
All assumptions made will be required to be briefly described.
(ii) Enterprise architecture Marks: 21/35
The enterprise architecture component will involve reading and analysing the
assignment brief (see below) and developing a layered ArchiMate model in terms of
the business and IT application layers only.
The IT infrastructure layer (i.e. hardware and middleware platforms) is NOT
required./nEnterprise architecture Marks: 21/35
The enterprise architecture component will involve reading and analysing the
assignment brief (see below) and developing a layered ArchiMate model in terms of
the business and IT application layers only.
The IT infrastructure layer (i.e. hardware and middleware platforms) is NOT
required.
1 This case study has been adapted from general information about the Department of Human Services and its
service delivery processes. It reflects an 'authentic assessment' for the IAB401 assignment. The information
presented in this document does not strictly reflect actual business details and IT systems undertaken through
the department, for reasons of confidentiality, currency and real-world complexity.
1
The model should be described in terms of a scenario-style explanation.
The ArchiMate model should capture key aspects of the business and IT service
delivery systems: all key business roles and the business actors that correspond to
them, business services, business channels, business collaborations between roles,
business processes, software application services, software applications and
software application components. Any key business information used in the business
processes should also be modelled.
All relationships between modelled elements should be provided. A key highlight of
the model should be the alignment between modelling elements in business and IT
layers, so that it is clear which parts of the business use specific IT applications.
All assumptions made will be required to be briefly described.
Assessment: 1
Relates to learning outcomes: 2, 3, 4
Weight: 35%
Fig: 1
Fig: 2