Prepare a short presentation outlining the below questions.

1. What has been the impact of COVID (both during and post) on overall logistics industry and

particularly for FedEx? Explain with specific examples and business cases.

2. What are the key business trends that would change and affect logistics industry in the long

term (post COVID world)?

3. What are the upcoming technology trends that would change the logistics industry in the long

term (post COVID world)?

4. In retrospect, could one predict the next global supply chain disruption and its impact? If yes,

then what can be techniques or indicators? And how could this be tailored to FedEx

perspective?