QUESTION 1: Introduction Introduce the case from an Intercultural Communication perspective. Identify the most important information, organize the information, and represent the case in your own words, in a way that

is concise, complete, and coherent. Write a minimum of 150 words and maximum 200 words. QUESTION 2: Problem identification Identify the root cause/s of the problem and offer some insight into the problem. What happened? Why did it happen? What gave rise to the problem? Write a minimum of 150 words and maximum 200 words.