Question Three [30 Marks] 3.1 Differentiate between a programmed and non-programmed decision [8] 3.2 With regard to approaches, distinguish between heuristics and sense and respond approaches. Provide examples for each definition

to substantiate your answers. [10] 3.3 Provide definitions for the following types of information systems, and provide an example: 3.1.1 Enterprise Resource Planning 3.3.2 Geographic Information System 3.3.2 Decision Support System [4] [4] [4]