Your Informational Interview Report serves as a component of your Course Project Portfolio. The interview you performed was described earlier as an informal conversation with a health care manager who is

willing to share personal and professional expertise, knowledge, and perspective on ethical challenges. Your goal was to obtain an insider's view on current ethical issues presented in the health care field and increase your understanding of how managers utilize ethical principles and strategic efforts to prevent and address them. Now that your interview has been completed, you will share your experience, evaluations, and application to ethical concepts and principles. Preparation In addition to these instructions, utilize the following to complete your work. • Written work completed in your Week 3 discussion. • Interview notes. Informational Interview Report Scoring Guide. o Using the Scoring Guide to Enhance Learning [PDF]. Course study materials. Course Reflection Journal entries. Internet and Capella library research. Informational Interview Report Template [DOC]. Assignment Components To begin your paper, identify and describe the sector of the health care industry you have chosen to explore. Describe the organization, facility, or department chosen, its stated mission and goals, and provide context regarding the community or population it serves./n• Describe how formal policies, processes, teams, and individuals were utilized in addressing or proactively avoiding the ethical problem. Identify and explain the influence and role of external regulatory policies, and regulations in addressing or preventing the ethical issue (such as Joint Commission, HIPAA, et cetera). • Describe how specific external forces influenced the resolution or prevention of the ethical issue. • Describe how internal organizational factors influenced the resolution of the ethical issue. • Identify and apply the ethical principles and theories related to the ethical issue and the management approach taken. Conclude your paper by sharing personal insights gained from the informational interview experience. Identify tools, knowledge, skills, or awareness gained for use and success in your personal ethical management practice. A template, Informational Interview Report Template [DOC], is provided to assist you in your success with this assignment. Helpful Resources and Tips Please refer to the Health Care Administration Undergraduate Program Library GuideLinks to an external site. and the Capella Writing Center Links to an external site. for valuable resource material on writing, referencing, and researching on the Internet and in the Capella library.