9. A business manager who needs to make many phone calls has estimated that when she calls a client, the prob- ability that she will reach the client right away is

60%. If she does not reach the client on the first call, the proba- bility that she will reach the client with a subsequent call in the next hour is 20%. a. Find the probability that the manager reaches her client in two or fewer calls. b. Find the probability that the manager reaches her client on the second call but not on the first call. c. Find the probability that the manager is unsuccessful on two consecutive calls. 53