A. Identify and list the key processes used by Pizza Inc. at their individual site locations.

B. Determine 10 business risks for the typical site location and assess the impact and likelihood of these

risks.

C. Link the business processes to the business risks. Determine which are key versus secondary links.

(Complete a risk by process matrix-exhibit 5-11.)

D. Select a key process (one you consider critical to the success of an individual site location) and create

a detailed-level process map of the activities.

E. Identify the specific risks associated with the activities of the key process (that is, the process you

selected for process mapping). (Complete the risk portion of a risk/control matrix-exhibit 5-14.)

F. Map the identified risks according to their inherent impact and likelihood of occurrence. (Complete a

risk map-exhibit 5-15.)

G. Based on the case facts provided above, identify controls (actions management currently takes) to

mitigate the identified risks and put them on the risk/control matrix (in the risk response column-

exhibit 5-14).

H. Determine techniques for assessing the effectiveness of the existing controls. (Complete the last

column in the risk/control matrix-exhibit 5-14.)

1. Based on your observations and opinion of the potential effectiveness of the current risk response

activities to address risks in the critical process you selected, create recommendations to mitigate the

existing risks and improve performance.