competency in this project you will demonstrate your mastery of the fo
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Question
Competency
In this project, you will demonstrate your mastery of the
following competency:
Collaborate with multiple stakeholders using principles of
emotional intelligence and team dynamics
Scenario
Large Technology Corporation (LTC) recently acquired the
company Small Technology Company (STC). You currently work
on a team of four members at LTC. But, with the acquisition,
your team has expanded to 10 members. The new team
members have a diverse demographic makeup as well as
varying levels of professional experience, both in their careers
and at the company. They are also quite diverse in their
personalities and backgrounds.
With the rapid growth on the team, there have been some
growing pains:
Several new employees have stated that they feel
frustrated and demotivated by the lack of training and
clarity in job roles.
You and the other original employees are feeling the stress
of constantly needing to train and answer questions.
●
• With the rapid changes, leadership was not able to foster
cohesive team dynamics, so the diversity in personalities
and backgrounds has caused a great amount of conflict
among the team members.
● Leadership is aware that there are conflicts on the team. So,
they have asked you to develop a communication plan to
explain the approaches you would take to collaborate with the
team members effectively and cultivate positive team
dynamics. Consider the theories and technologies you used in
your management plan when preparing the communication
plan. To assist you in developing your plan, review
the employee personas of the team.
Directions
Communication Plan
You have been asked to create a communication plan for
your team. In this plan, you will not only address how you will
manage the specific team, but also how you will manage
yourself as a leader. To begin, analyze the team dynamics,
specifically the cultural and generational differences of the
team, as well as situations that may occur with challenging
employees. After analyzing the team dynamics, you will
analyze your personal approach to management and how you
will manage the specific team dynamics. Finally, you will
develop collaboration strategies to effectively lead the team.
Specifically, you must address the following:
Communication Barriers: While developing your plan,
consider the impact of cultural and generational
differences. Describe the different factors that may act as
barriers for effective communication in the team. For
example, describe implicit biases that might be at play on
the team, and explain how these may impact
communication on the team.
● ●
●
Personal Approach: As part of your communication plan,
explain how you will manage yourself as a leader.
Specifically, show how you will use emotional intelligence
principles to analyze your personal approach to
management. As you describe your personal approach,
be sure to address the following:
o Describe the approach you will take to assess your
own strengths and weaknesses as a leader and
your plan to continually improve these skills.
o Explain how you will address your own biases and
use empathy when communicating with the diverse
team.
0
Explain how you will manage your emotions when
working specifically with challenging team
members.
Collaboration Strategies: Explain your approach to
developing collaboration strategies specific to the current
team dynamics. Also consider how you will resolve the
team conflicts and frustrations that have developed due
to the new changes. As you explain your collaboration
strategies, be sure to address the following:
o Describe how you plan to promote effective
collaboration within the team, while considering the
cultural and generational differences. For example,
how will you ensure the communication is relevant
and appropriate for all members of the team?
o Explain how you will create a safe, open
environment that encourages feedback to build
relationships within the team. For example, will you
establish specific group norms? o Describe the strategies you will use to facilitate
effective collaboration with challenging employees.
For example, you might consider how you will
manage employees who prefer to work on their own
schedules or those who did not get the promotion
they were expecting, and so on.
What to Submit
To complete this project, you must submit the following:
Communication Plan
Develop a personal approach to managing a team as well as
collaboration strategies to create a positive and productive
team dynamic. Your communication plan must be 2 to 4 pages
in length and cite any references using APA format.
Supporting Materials
The following resource may help support your work on the
project:
Employee Personas
This document provides specific information about each
employee on the team.