/nCS212M5-5: Identify effective strategies for promoting professionalism in teams.

PC-3.1: Conduct oneself to reflect the professional characteristics and culture of a given

work setting.

Professional Communication

The assessment includes two parts. You will analyze professional communication in a team

scenario and create a 2- to 3-minute audio response and written transcript. Keep in mind

the concepts of effective communication in teams as you review the scenario and prepare

your audio response and transcript.

What is a transcript, and how do I write one?

Professional audio recordings require attention to aspects of verbal communication such as

vocal tone, variety, pitch, articulation, etc. To create a professional recording, first write a

transcript. You then will have the content to read and can focus on professional delivery.

1. Review the scenario.

2. Start with an introduction.

3. Complete the body of the transcript by using examples from the interaction between

the team members in this scenario and, respond to the questions that follow in a 2-

to3 minute audio-based response. Make sure to integrate one source (or more) from

the readings and your own personal experiences.

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4. Create an audio recording of your transcript. The recording should be 2-3 minutes in

length.

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Evaluate three issues faced in the panel discussion presented in the

scenario. Discuss effective and ineffective characteristics of team behaviors

in the observed scenario. How effectively did this team work together?

What three suggestions do you have for the team to engage in

professionalism?

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In the observed situation, who do you feel should take leadership? Why?

What are the benefits of having leadership on a team? What are the concerns

of having leadership on a team? In this situation, what would you do to lead

the team?

What three strategies do you have for productivity when working in teams?

End with a conclusion

Properly cite/reference one of the class readings in the script and orally

during the audio recording.

Create an audio recording of your transcript. The recording should be 2-3

minutes in length. There should not be background noise, and the recording

should be done in one sitting and submitted as one file.

Submit both your transcript (Word) and audio recording (MP3) to the

Assignment Dropbox for grading.