PART 2:

Smart Products / Services

Definition:

A smart product is an entity designed for self-organized embedding in the course of its lifecycle.

A smart service generally implies a smart product and vice versa.

For example, the Moroccan police department has introduced fixed radars which can be considered

as a smart product.

A smart service could be the website:

(https://infractionsroutieres.narsa.gov.ma/InfractionsRoutieres/app/accueil) where citizens can check for

their traffic violations.

Think of an example of challenges that a business (new or existing one) might encounter and how

to overcome them introducing a new service or product?

Questions you may answer on your term paper:

Why should companies build smart products and smart services?

What benefits can the business gain?

Provide several examples of new products or services you may introduce.

What are some limitations of a smart products/services strategy?

(A one-page paper might be sufficient for this essay)