Step 1 - Reflect on your listening behaviors in the professional environment (or college environment). In a 200-300 word post identify two barriers to effective listening that hinder your ability to actively/mindfully listen. Explain. Using what you learned in either William Ury's TED Talk, Celeste Headlee's TED Talk, or the HBR article What Great Listeners Actually Do by Jack Zenger, identify two specific changes you will make in order to become a more active/mindful/genuine listener? Be specific. Explain.

Fig: 1