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Gary Seitz is director of procurement for the Forest Medical Center in Oak Park, Illinois.

His medical center recently purchased more than 300 new side tables for the patient

rooms from Quick-and-Cheap Furniture. His team, however, is not happy with the paint

quality of these tables. They feel the firm providing the tables was rushed to get the

order out and did not do a great job.

They have examined each of the 312 tables that they have received so far and found

the following defects, listed in alphabetical order:

Fig: 1