RD MANAGEMENT CASE STUDY

You have been appointed RD manager of a small new boutique 5* resort, in the Algarve area. Next week, you have the opening, but as you have a great sales team that has been working for more than one year in advance, the levels of occupancy are quite good.

1 Your GM has asked you to generate the organizational chart of the rooms division and to include it in the welcome pack of your employees so that they have a clear idea of who reports to whom.